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 Free Download Customer Service Strategy (2024) Released 4/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Skill Level: Intermediate | Genre: eLearning | Language: English + srt | Duration: 51 | Size: 167 MB Given fast-evolving customer expectations, every organization needs an effective customer service strategy to guide operations and decisions. Your service strategy is the bridge between the organization's vision and mission—and the decisions and actions that happen every day. Join Brad Cleveland in this course and learn how to develop and execute an effective customer service strategy for your organization and team. Learn the steps of the strategic planning process, involving vision, customer access, talent, processes, technology, investments, and innovation. Plus, discover how to put your strategy to work, measure its effectiveness over time, and make updates to keep your strategy current.  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The purpose of the government in a welfare state is to serve the citizens by providing essential services. However, public service delivery in most developing nations is ineffective owing to corruption, waste of public funds, a lack of responsibility on the part of public employees, etc. In this context, CC emerged as a means of educating individuals on many elements of services, so they may hold service providers accountable. Thus, the issue of framing and implementation of CC has been put in place due to the persistent pressing of academicians, politicians, and practitioners advocating for better local service delivery.  Free Download Steven Van Hecke, "At Europe's Service: The Origins and Evolution of the European People's Party" English | 2011 | pages: 395 | ISBN: 3642430694, 3642194133 | PDF | 5,3 mb The European People's Party, the largest political party in Europe, has roots that run deep in history. Founded in 1976 as a Christian Democratic federation, the European People's Party is now a strong centre-right movement and a leading European political family. It has member parties in almost all European countries, and it is very well represented in the institutions of the European Union.  Free Download The Service Mindset Enhancing Your Customer–Centric Skills Released 4/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Skill Level: General | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 184 MB In this course, develop your skills to adopt a customer-centric mindset that drives business growth. Expert Robbie Kellman Baxter teaches you how to serve the whole customer to maximize satisfaction, retention, and customer lifetime value. Learn how to apply a service mindset to de-escalate situations and improve KPIs, deliver and quantify customer-centricity through measurement best practices, and respond to challenges that arise when providing customer-focused service. Plus, Robbie shows you how to recognize and pursue roles in highly customer-centric organizations. Join Robbie in this course to get practical guidance in the four key areas of developing a service mentality and build the skills to focus on customers and boost your service performance.  Free Download Build A Smart Home Installation Service Side Hustle Business Published 4/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 7.31 GB | Duration: 9h 57m Unlock your path to a profitable smart home Install side hustle by equipping yourself with business and technical skill  Free Download The Art Of Exceptional Customer Service 1 Day Full Training Published 3/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 6.97 GB | Duration: 4h 56m Learn from the best! My 15 years of enormous customer service experience shared in simple and easy to understand way!  Free Download Emotional Intelligence In Customer Service And Sales Published 3/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 454.16 MB | Duration: 0h 42m Create An Emotionally Intelligent Sales Team To Build Better Customer Relationships And Improve Sales Results  Free Download Rockstar Customer Service Published 3/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 6.37 GB | Duration: 2h 37m Secrets
 Free Download Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet By Kaufman, R. 2012 | 352 Pages | ISBN: 0984762590 | EPUB | 2 MB A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation. |
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