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 The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints) by Dominique Levin , Jacco van der Kooij English | Mar 13, 2018 | ISBN: 1986506312 | 90 pages | AZW3 | 1,6 MB Customer Success Managers and Account Managers are the newest addition to the sales team, whether they and their organizations know it or not. Building on the ideas in The SaaS Sales Method, which discusses how fundamental sales skills must be applied by every customer-facing employee, The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers goes deep on the fundamental skills of CSMs and Account Managers. It also goes beyond, to discussing in detail how CSMs and AMs must interact with other sales teams in order to truly maintain an consistent customer experience and maximize revenues from existing customers.  The SaaS Sales Method: Sales As a Science (Sales Blueprints) by Jacco Van Der Kooij, Fernando Pizarro English | Oct 10, 2018 | ISBN: 198626968X | 138 pages | AZW3 | 5,5 MB In a modern recurring revenue business it is impossible to scale without treating sales as a science. In this first book of the Sales Blueprints series, Jacco Van Der Kooij and Fernando Pizarro break down the science of sales into its basic elements. Unlike any book before it, The SaaS Sales Method exposes the math the underpins each stage in revenue production, from marketing, to sales, to customer success, and infers how revenue leaders should structure their processes, organizations, and training in each.By linking all three functions, The SaaS Sales Method provides a framework for the modern revenue leader to understand and improve their entire system, shifting from what the authors call a superstar culture to a science culture in the process.While subsequent books in the series go into depth on the specifics of each revenue function and the skills needed to succeed in each, The SaaS Sales Method is the glue that holds the entire approach together.  The Routledge Handbook of Logical Empiricism by Thomas Uebel and Christoph Limbeck-Lilienau English | December 28, 2021 | ISBN: 1138122009 | 448 pages | PDF | 5 MB Logical empiricism is a philosophical movement that flourished in the 1920s and 30s in Central Europe and in the 40s and 50s in the United States. With its stated ambition to comprehend the revolutionary advances in the empirical and formal sciences of their day and to confront anti-modernist challenges to scientific reason itself, logical empiricism was never uncontroversial. Uniting key thinkers who often disagreed with one another but shared the aim to conceive of philosophy as part of the scientific enterprise, it left a rich and varied legacy that has only begun to be explored relatively recently.  Ronald Kramer, "The Rise of Legal Graffiti Writing in New York and Beyond" English | 2016 | pages: 165 | ISBN: 9811027994 | PDF | 9,7 mb This pivot analyzes the historical emergence of legal graffiti and how it has led to a new ethos among writers. Examining how contemporary graffiti writing has been brought into new relationships with major social institutions, it explores the contemporary dynamics between graffiti, society, the art world and social media, paying particular attention to how New York City's political elite has reacted to graffiti. Despite its major structural transformation, officials in New York continue to construe graffiti writing culture as a monolithic, criminal enterprise, a harbinger of economic and civic collapse. This basic paradox - persistent state opposition to legal forms of graffiti that continue to gain social acceptance - is found in many other major cities throughout the globe, especially those that have embraced neoliberal forms of governance. The author accounts for the cultural conflicts that graffiti consistently engenders by theorizing the political and economic advantages that elites secure by endorsing strong 'anti-graffiti' positions.  The Right to an Age-Friendly City: Redistribution, Recognition, and Senior Citizen Rights in Urban Spaces by Meghan Joy English | December 3, 2020 | ISBN: 0228003954 | 216 pages | EPUB | 0.64 Mb A context of aging populations and urbanization has sparked a global movement to make urban spaces age-friendly. The Age-Friendly City program, developed by the World Health Organization, aims to improve local environments for all population groups, promote a positive aging identity, and empower local policy actors to support senior citizens. Despite growing enthusiasm and policy work by local governments worldwide, considerable gaps remain. These lacunae have led scholars and activists alike to align age-friendly city work with the concept of the right to the city. In The Right to an Age-Friendly City Meghan Joy zeroes in on the intricacies of developing an environment that promotes social and spatial justice for the elderly in Toronto. Weaving together the stories, struggles, and victories of local activists, government staff, and frontline service providers, Joy maps this complex policy area and examines the ways in which age-friendly work successfully enhances senior citizens' access to services and support in the local environment, recognizes the diverse needs of senior citizens in the city, and empowers policy actors from local government and the non-profit sector to support senior citizens. A detailed and timely examination, The Right to an Age-Friendly City offers both broad and tangible insights into the intermingled political, economic, cultural, and administrative changes needed to protect the rights of senior citizens to access urban space in Toronto and beyond.  Julia Krul, "The Revival of the Anu Cult and the Nocturnal Fire Ceremony at Late Babylonian Uruk " English | ISBN: 9004364935 | 2018 | 324 pages | PDF | 3 MB In The Revival of the Anu Cult, Julia Krul reconstructs the rise of the sky god Anu at Late Babylonian Uruk (ca. 480-100 B.C.) and offers an analysis of the yearly fire ceremony at the Anu temple, the Bīt Rēs.  Gabriel Piterberg, "The Returns of Zionism: Myths, Politics and Scholarship in Israel" English | 2008 | ISBN: 1844672603, 184467259X | PDF | pages: 316 | 6.3 mb In this original and wide-ranging study, Gabriel Piterberg examines theideology and literature behind the colonization of Palestine, from the latenineteenth century to the present. Exploring Zionism's origins in Central-EasternEuropean nationalism and settler movements, he shows how its texts can beplaced within a wider discourse of western colonization. Revisiting the work ofTheodor Herzl and Gershom Scholem, Anita Shapira and David Ben-Gurion, andbringing to light the writings of lesser-known scholars and thinkersinfluential in the formation of the Zionist myth, Piterberg breaks openprevailing views of Zionism, demonstrating that it was in fact unexceptional,expressing a consciousness and imagination typical of colonial settlermovements. Shaped by European ideological currents and the realities ofcolonial life, Zionism constructed its own story as a unique and impregnableone, in the process excluding the voices of an indigenous people-thePalestinian Arabs.  The Racket: A Rogue Reporter vs. the Masters of the Universe By Matt Kennard 2015 | 359 Pages | ISBN: 1780329881 | PDF | 2 MB The story Americans are wont to tell themselves about their nation is a compelling one: the United States is a force for good in the world, a haven for prosperous upward mobility, and a stalwart defender of democracy and human rights abroad. With The Racket, veteran investigative journalist Matt Kennard pulls back the curtain and reveals a much darker truth. The picture of America he paints is radically at odds with that noble image: through Kennard's eyes we see another America, one that has lashed the world to a neoliberal vision and has rewarded wealthy elites at the expense of ordinary people, genuine freedom, and the global environment. Building his case from more than 2,000 interviews with officials, intellectuals, and artists around the world, including Noam Chomsky, Naomi Klein, Howard Zinn, John Pilger, and Banksy, Kennard reveals how we are sold a dream and how that dream obscures the reality of the corporate state, mass incarceration, and the evisceration of human rights. A ringing polemic that's powerfully rooted in fact, The Racket is as sure to be controversial as it is to fan the flames of serious reform and revolt. Praise for Irregular Army "Kennard's careful and judicious investigations reveal an aspect of the modern US military system that should be of deep concern to American citizens-and to everyone."-Noam Chomsky "Chilling. . . . Illuminating. . . . Kennard's nonpartisan portrait of martial waywardness is foreboding."-Publishers Weekly  The Pursuit of Holiness By Jerry Bridges English | 2006 | ASIN : B01DL4ULZA | 201 Pages | EPUB | 2 MB  The Protection of Refugees in Southeast Asia: A Legal Fiction? by Sébastien Moretti English | February 18, 2022 | ISBN: 1032153660 | 272 pages | PDF | 2 MB This book offers a comprehensive and detailed analysis of refugee protection in Southeast Asia from an international law perspective. It examines both the legal and policy frameworks pertaining to the protection of refugees in the region as well as the countries' response to refugee movements from the Indochinese refugee crisis in the mid-1970s to the most recent developments. It covers important aspects of refugee protection, such as access to territory, non-refoulement, the treatment of refugees, the concept of refugees as applied in the region, burden-sharing, and durable solutions to the plight of refugees. |
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