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 Free Download Playbook Innovationsmethoden: 30 Methoden für ein besseres Customer Experience Management Deutsch | 2023 | ISBN: 3648169076 | 377 Seiten | PDF (True) | 26 MB In diesem Playbook stellt Eric Horster über 30 Innovationsmethoden für Workshops zur Verbesserung der Customer Experience vor. Er erklärt Ansätze wie Service Design und Design Thinking und erläutert, welche Rolle Innovationen in diesem Kontext spielen. Alle Innovationsmethoden werden in einem einheitlichen Format vorgestellt, das immer auch eine Schritt-für-Schritt-Anleitung und Illustrationen von Liane Eckl enthält. Ergänzt werden die Methoden durch Kick-offs, Warm-ups, Voting- sowie Feedbackmethoden. Mit Vorlagen zur Methodenkombination in halb- und ganztägigen Workshops sowie Anleitungen für eine mehrtägige Ausbildung zum Innovationscoach (Train-the-Trainer).  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Free Download Ron Miller, "Planetarium" English | 2001 | pages: 49 | ISBN: 1590190653, 0553354280, 0553076191 | PDF | 7,3 mb An imaginary tour through an amazing planetarium reveals the wonders of space, introducing young readers to the moon, the sun, gravity, comets, asteroids, and the stars.  Free Download Planet Medicine: Modalities, Revised Edition By Richard Grossinger 2003 | 730 Pages | ISBN: 1556433913 | EPUB | 8 MB Planet Medicine is a major work by an anthropologist who looks at medicine in a broad context. In this edition, additions to this classic text include a section on Reiki, a comparison of types of palpation used in healing, updates on craniosacral therapy, and a means of understanding how different alternative medicines actually work. Illustrated throughout, this is the standard on the history, philosophy, and anthropology of this subject. |
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