Audio Books

Free Download People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition by Danny M. Goldberg, David Marantz, Gildan Media
English | August 18, 2021 | ISBN: B08FTK9LXF | 5 hours and 37 minutes | MP3 128 Kbps | 309 Mb
Embark on a journey to further develop your career when you listen to People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition. Business leaders consider employee communication skills and critical-thinking abilities as essential elements for success. In their work, all professionals must communicate clearly and rely on their interpersonal skills to be successful.
This second edition of People-Centric Skills shares the fictional story of Dalton Zimmer, executive coach and public speaker. Dalton, all the while juggling his business, kids, and social life, provides coaching and communication strategies for handling challenging situations faced by his clients.
This insightful narrative will help you expand communication and soft skills as a CPA, auditor, financial planner, or other financial professional.

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Free Download People, Power, Change: Organizing for Democratic Renewal (Audiobook)
English | ASIN: B0CQPK1T3M | 2024 | 9 hours and 29 minutes | M4B@64 kbps | 256 MB
Author: Marshall Ganz
Narrator: Marshall Ganz
At a moment in which our everyday practice of democracy has atrophied, and political, economic, and technological forces have weakened our capacity for collective action, People, Power, Change is a once-in-a-generation book for anyone who wants to create real and lasting change. Marshall Ganz is one of the world's leading authorities on democratic leadership, organizing, and action and this book is the culmination of his decades of teaching, research, and practice. In People, Power, Change Ganz offers students, educators, and organizers access to the craft he has learned, adapted, and shared over the last half-century of creating effective collective action.

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Free Download People Love You: The Real Secret to Delivering Legendary Customer Experiences by Jeb Blount, Gildan Media
English | July 17, 2020 | ISBN: B08B4277FP | 5 hours and 7 minutes | MP3 128 Kbps | 281 Mb
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you.
In the 21st century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you'll learn the real secrets of customer experience including:
Seven Essential Principles of Customer EngagementFive Levers for Creating a Legendary Customer ExperienceThe Secret to Bridging the Experience GapHow to Leverage the Pull Strategy to Become a Trusted AdvisorTwo Most Important Rules for Dealing with Pissed-off CustomersIn a hypercompetitive, global marketplace, protecting your company's customer base, the lifeblood of your business, must become your number-one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals - the people most connected to customers - who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru Jeb Blount gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

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Free Download Pattern Breakers: Why Some Start-Ups Change the Future (Audiobook)
English | ASIN: B0CNBFB1PR | 2024 | 7 hours and 20 minutes | M4B@128 kbps | 414 MB
Author: Mike Maples Jr, Peter Ziebelman
Narrator: Mike Maples Jr, Peter Ziebelman
Based on extensive research and real-world examples, this book upends accepted wisdom about how to achieve success when launching a startup or creating a new product. The breakthrough concepts of Pattern Breakers come from the observations of Mike Maples Jr., a seasoned venture capitalist, who noticed something strange. Start-ups like Twitter, Twitch, and Lyft had achieved extraordinary success despite their disregard for "best practices." In contrast, other startups deemed highly promising often failed, even when they seemed to do everything right. Seeking answers, Maples and coauthor Peter Ziebelman set out to discover the hidden forces that drive extraordinary start-up success. Pattern-breaking success, they reveal, demands a different mindset and actions to harness developments others miss or that may, at first, seem crazy. Pattern Breakers is filled with firsthand storytelling about initial interactions with some of the most transformative start-ups of recent times. Maples and Ziebelman challenge us to rethink how to transcend the ordinary and achieve the extraordinary.

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Free Download Passport to the Cosmos: Human Transformation and Alien Encounters (Audiobook)
English | July 15, 2024 | ASIN: B0D934MC4Y | M4B@64 kbps | 12h 28m | 361 MB
Author: John E. Mack | Narrator: Brian Arens
In his groundbreaking follow-up to the bestselling Abduction, Pulitzer Prize-winner John E. Mack powerfully demonstrates how the alien abduction phenomenon calls for a revolutionary new way of examining the nature of reality and our place in the cosmos.
Harvard professor Mack stunned the world when he published the astonishing results of his extensive research involving clients who claimed they had had encounters with alien life-forms. Writing with the authority and insight that have marked his distinguished career as a psychiatrist and writer, Mack used the remarkable stories to show how the abduction phenomenon has the vast potential to transform the foundation of human thought.

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Free Download Frank Close, Mike Cooper (Narrator), "Particle Physics: A Very Short Introduction"
English | ASIN: B0D7QR8K76 | 2024 | MP3@64 kbps | ~04:01:00 | 111 MB
Following the discovery of the Higgs boson, Frank Close has produced this major revision to his classic and compelling introduction to the fundamental particles that make up the universe. Frank Close takes us on a journey into the atom to examine known particles such as quarks, electrons, and the ghostly neutrino, and explains the key role and significance of the Higgs boson. Along the way he provides fascinating insights into how discoveries in particle physics have actually been made, and discusses how our picture of the world has been radically revised in the light of these developments. He concludes by looking ahead to new ideas about the mystery of antimatter and massive neutrinos, and to what the next fifty years of research might reveal about the nature of the Higgs field which molds the fundamental particles and forces.
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Free Download Parole: The Fate of Prisoners in My Hands and The High-Stake Risks of Getting it Wrong (Audiobook)
English | ASIN: B0CW2BK345 | 2024 | 6 hours and 58 minutes | M4B@128 kbps | 389 MB
Author: Rob McKeon
Narrator: Rob McKeon
Deciding if a prisoner should stay in prison or be released is no mean feat. Enter the fascinating world of the parole board with Rob McKeon of BBC's Parole. You don't know what you don't know. How can you predict the future when you don't know what you don't know? Rob McKeon is a member of Britain's parole board, making tough, life-changing decisions about whether a prisoner is safe to return to society; impacting not only prisoners and their victims, but also the general public. This vital work has been the subject of a BBC television documentary, Parole. For 12 years, Rob has been handling sensitive and high-profile cases, dealing with the social, moral, and emotional pressures that come with this difficult job. This book provides unique insight into his work, with a compelling behind-the-scenes look at parole hearings.

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Free Download Parliamentary America: The Least Radical Means of Radically Repairing Our Broken Democracy (Audiobook)
English | ASIN: B0D521V3TZ | 2024 | 11 hours and 24 minutes | M4B@64 kbps | 328 MB
Author: Maxwell L. Stearns
Narrator: Maxwell L. Stearns
Americans face increasingly stark choices each presidential election and a growing sense that our government can't solve the nation's most urgent challenges. Our eighteenth-century system is ill-suited to our twenty-first-century world. Information-age technology has undermined our capacity to face common problems together and turned our democracy upside down, with gerrymanders letting representatives choose voters rather than voters choosing them. In Parliamentary America, Maxwell L. Stearns argues that the solution to these complex problems is a parliamentary democracy.

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Free Download Own Your Career: Break the Corporate Blueprint and Build Your Own Ladder (Audiobook)
English | ASIN: B0D9323GRK | 2024 | 6 hours and 13 minutes | M4B@128 kbps | 296 MB
Author: Michela Allocca
Narrator: Nicol Zanzarella
In Own Your Career, popular financial analyst and entrepreneur Michela Allocca delivers an exciting new discussion of how to break the corporate blueprint and forge your own path to a fulfilling and rewarding career. You'll learn to find happiness and purpose at work, whether you're interested in climbing the corporate ladder or embarking on a different path. The book offers a collection of strategies you can apply immediately within your career to start getting more out of your day job and redefine what success means to you. A can't-miss guide for young professionals, the newly graduated, and aspiring entrepreneurs, Own Your Career offers realistic advice to excel at work and take your professional power back, both inside and outside of the office.

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