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Start your reading journey today on DL4ALL.org and unlock a world of imagination, knowledge, and inspiration! ![]() Free Download The SaaS Sales Method Fundamentals: How to Have Customer Conversations (Sales Blueprints) By Jacco Van Der Kooij, Dominique Levin, Winning by Design, Fernando Pizarro (editor) 2018 | 124 Pages | ISBN: 1986270203 | EPUB | 6 MB The SaaS Sales Method Fundamentals: How to Have Customer Conversations distills how the entire organization communicates with customers down to a simple set of interactions. These interactions happen across multiple channels, from email to phone to in person meetings. What is different about how Blueprints approaches communication is that it emphasizes Impact - understanding how everything in the customer relationship affects the customer's business results. Sales professionals, whether Sales Development Representatives, Account Executives, Customer Success Managers, or Account Managers, will benefit from the important impact-oriented communications frameworks in this book. ![]() Free Download The Routledge Handbook of the Philosophy and Psychology of Forgiveness English | 2023 | ISBN: 0367030721 | 603 Pages | PDF (True) | 5 MB The Routledge Handbook of the Philosophy and Psychology of Forgiveness brings into conversation research from multiple disciplines, offering readers a comprehensive guide to current forgiveness research. Its 42 chapters, newly commissioned from an internationally acclaimed group of scholars, are divided into five parts: ![]() Free Download Gabrielle Robinson, "The Reluctant Nazi: Searching for My Grandfather" English | ISBN: 0752464477 | 2012 | 320 pages | EPUB | 3 MB After her father, a fighter pilot in the Luftwaffe, was killed over the South of England, Gabrielle was mainly brought up by her grandparents. Her grandfather was an ophthalmologist, a kind gentle man who as an army doctor had been forced to join the Nazi Party. His diary provides an account of what Berlin was like in the days of the Reich. ![]() Free Download Alan Hoe, "The Quiet Professional: Major Richard J. Meadows of the U.S. Army Special Forces " English | ISBN: 0813144515 | 2013 | 286 pages | EPUB | 3 MB Major Richard J. "Dick" Meadows is renowned in military circles as a key figure in the development of the U.S. Army Special Operations. A highly decorated war veteran of the engagements in Korea and Vietnam, Meadows was instrumental in the founding of the U.S. Delta Force and hostage rescue force. Although he officially retired in 1977, Meadows could never leave the army behind, and he went undercover in the clandestine operations to free American hostages from Iran in 1980. ![]() Free Download Dr. Stacey L. Williams PhD, "The Psychology of PCOS: Building the Science and Breaking the Silence " English | ISBN: 1433837765 | 2023 | 193 pages | PDF | 2 MB The Psychology of PCOS combines cutting-edge psychological and social science research with compelling personal stories to provide a roadmap for researchers and mental health providers. ![]() Free Download Alison M. Jack, "The Prodigal Son in English and American Literature: Five Hundred Years of Literary Homecomings" English | 2019 | pages: 186 | ISBN: 0198817290 | PDF | 1,1 mb The Parable of the Prodigal Son is one of the best-known stories in the Bible. It has captured the imagination of commentators, preachers and writers. Alison M. Jack explores the reconfiguring of the character of the Prodigal Son and his family in literature in English. She considers diverse literary periods and genres in which the paradigm is particularly prevalent, such as Elizabethan literature, the work of Shakespeare, the novels of female Victorian writers, the American short story tradition, novels focused on the lives of ordained ministers, and the poetry of Elizabeth Bishop and Iain Crichton Smith. Drawing on scholarship from biblical and literary studies, this study demonstrates the remarkable potency of the parable in generating new, and at times contradictory, meanings in different contexts. Historical and literary criticism are brought into dialogue to explore this remarkably resilient and nimble character as he dances through drama, novels and poetry across the ![]() Free Download Joel Brockner, "The Process Matters: Engaging and Equipping People for Success" English | ISBN: 0691175675 | 2017 | 336 pages | EPUB | 2 MB How the right business practices lead to the best results ![]() Free Download Michelle Smirnova, "The Prescription-to-Prison Pipeline: The Medicalization and Criminalization of Pain" English | ISBN: 1478019697 | 2023 | 176 pages | PDF | 2 MB In The Prescription-to-Prison Pipeline Michelle Smirnova argues that the ongoing opioid drug epidemic is the result of an endless cycle in which suffering is medicalized and drug use is criminalized. Drawing on interviews with eighty incarcerated individuals in Missouri correctional institutions, Smirnova shows how contradictions in medical practices, social ideals, and legal policies disproportionately criminalize the poor for their social condition. This criminalization further exacerbates and perpetuates drug addiction and poverty. Tracing the processes by which social issues are constructed as biomedical ones that necessitate pharmacological intervention, Smirnova highlights how inequitable surveillance, policing, and punishment of marginalized populations intensify harms associated with both treatment and punishment, especially given that the distinctions between the two have become blurred. By focusing on the stories of people whose pain and pharmaceutical treatment led to incarceration, Smirnova challenges the binary of individual and social problems, effectively exploring how the conceptualization, diagnosis, and treatment of substance use may exacerbate outcomes such as relapse, recidivism, poverty, abuse, and death. ![]() Free Download Gwen Heeney, "The Post-Industrial Landscape as Site for Creative Practice" English | ISBN: 1443899372 | 2016 | 199 pages | PDF | 41 MB This book brings together experts in the fields of art history, visual arts, music, cultural geography, curatorial practice and landscape architecture to explore the role of material memory in the post-industrial landscape and the ways in which that landscape can act as a site for many forms of creative practice. It examines the role of material memory in the siting of public artworks and politically inspired installation art within the socio-economic post-industrial landscape. The post-industrial ruin as a place for innovation in the curatorial process is also investigated, as are social memory and the complexities of inscribing memory into places. A number of chapters focus on photography and its important role in recording memory as transformation, abandonment and erosion. Artists and musicians present personal case studies examining the siting of permanent and temporary artworks which can invoke memory of both culture and place. The land itself and its associated histories of post-industry are explored in artistic terms investigating dislocation, wasted spaces and extinction. Landscape architects and cultural geographers explore the aesthetic of the urban ruin, its natural and human ecologies and the re-wilding of urban spaces. The volume provokes discussion by a group of diverse experts on a very contemporary subject. ![]() Free Download Chandan Kumar Jha, "The Political Economy of Corruption " English | ISBN: 0367695634 | 2023 | 258 pages | PDF | 23 MB Corruption, commonly defined as the misuse of public office for private gains, is multifaceted, multidimensional, and ubiquitous. This edited collection, featuring contributions from leading scholars in the field of corruption, goes beyond the standard enforcement framework wherein individuals only compare the expected costs and benefits of a corrupt act. These chapters explore the political-cultural contexts, legal and regulatory process, and above all moral and psychological factors in attempts to understand and explain corruption. The book explores a broad canvas where gender, technology, culture, institutional structures influence attitudes towards corruption. |