Humanizing Digital Experience: Converging Cognitive Ergonomics and Technology in Modern Marketing by RajagopalEnglish | May 12th, 2026 | ISBN: 1606496794 | 236 pages | True EPUB | 4.54 MB
Humanizing Digital Experience explores how technology-driven business environments can be designed around human cognition, behavior, and values to enhance customer engagement and marketing performance. Grounded in a customer-centric philosophy, the book examines how organizations can motivate consumers and co-create value through human-computer interaction, interpersonal experience, cognitive reasoning, and interactive communication.