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Tutorials

Putting ITIL® into Practice Problem Management Techniques (2025)


Free Download Putting ITIL® into Practice Problem Management Techniques (2025)
Released: 08/2025
Duration: 2h 38m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 344 MB
Level: Intermediate | Genre: eLearning | Language: English
Problem management is about preventing and resolving the problems underlying interruptions of IT services. A set of shared techniques can make the difference between success and failure. ITIL® mentions a set of techniques as a best practice, but does not cover how to apply them. This course bridges the gap for IT pros, giving them a concise introduction to the seven problem management techniques endorsed by ITIL, including

Tutorials

Project Management Setting and Managing Expectations


Free Download Project Management Setting and Managing Expectations
Released: 08/2025
Duration: 44m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 58 MB
Level: Intermediate | Genre: eLearning | Language: English
This course provides tips and techniques for managing stakeholder expectations, including addressing conflicting expectations, avoiding expectation pitfalls, and navigating a successful path from those expectations to project outcomes. Other topics include managing unreasonable expectations, dealing with the expectations of disengaged stakeholders, stimulating stakeholder curiosity to expand positive expectations, and managing the expectations of strategic, tactical, and process-minded stakeholders.

Tutorials

Program Evaluation for Data Science


Free Download Program Evaluation for Data Science
Released: 08/2025
Duration: 1h 39m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 261 MB
Level: Advanced | Genre: eLearning | Language: English
This course empowers you to apply program evaluation to your data science projects. Learn the best practices of some of the main methods for program evaluation including A/B testing, difference-in-difference, regression discontinuity, interrupted time series, and matching problems. As part of these best practices, learn how to identify when A/B testing is not sufficient or possible and then apply your knowledge to determine if programs had an impact across a large variety of examples that leverage different methods.

Tutorials

Linkedin – Introduction to Business Analysis (2025)


Free Download Linkedin – Introduction to Business Analysis (2025)
Released: 08/2025
Duration: 2h 35m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 388 MB
Level: Beginner | Genre: eLearning | Language: English
Dive into the multifaceted role of business analysis, where structured ways of solving problems, and implementing process and systems changes meets strategic adaptability. In this course, Angela Wick—a business analysis expert—shows you how to identify and define problems or opportunities, validate solutions, and manage stakeholder engagement effectively. Discover the various contexts of business analysis, and essential aspects such as requirement discovery, elicitation, analysis, modeling, and validation that enable you to navigate complex changes. Explore how business analysis spans various contexts, including, software, AI, technical integrations, process improvements, and vendor evaluations. Understand the importance of balancing urgency with structured analysis to achieve impactful results. Solidify what you learn with real-world examples and practical tips that help you apply concepts directly to your work. By the end of this course, you will be able to identify problems, develop structured requirements, and lead projects to successful implementation.