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Free Download Delivering Exceptional Live Chat Support Drive Results and Loyalty
Released 6/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 43m | Size: 135 MB
What's the best way to deliver truly exceptional live chat support? In this course, customer service expert Myra Golden shares best practices to help prepare you as a contact center agent to navigate the live chat support channel with professional aplomb. Discover techniques for building rapport through friendly language, quickly diagnosing issues and solving problems, delivering disappointing news with empathy, addressing tensions and handling difficult customers, and guiding chat interactions to productive resolutions—even when you can't give the customer what they want. By the end of this course, you'll be ready to apply your chat support excellence with any type of customer.

Free Download Deep Tissue Massage for the Back
Published 6/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 56m | Size: 1.17 GB
Learn how to work the back deeply and effectively!

Free Download Debugging in Go (2024)
Released 6/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + srt | Duration: 1h 9m | Size: 146 MB
Get hands-on experience debugging Go programs using Delve, the Go debugger. The course is meant for developers who are already experienced and comfortable writing Go programs who want to be able to debug those programs when something goes wrong. Instructor Derek Parker first helps you master usage of Delve at the command line and within Visual Studio Code, and then shows you how to build on that in order to debug increasingly complex problems. Take this course to gain practical knowledge of Delve and how to use a debugger effectively for root cause analysis.

Read More: Debugging in Go (2024)

Free Download Data Visualization for Data Analysis and Analytics (2024)
Released: 06/2024
Duration: 1h 44m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 225 MB
Level: Intermediate | Genre: eLearning | Language: English
As a data analyst, you probably already know how to build visualizations and use tools like Excel and Tableau. This course challenges you to go beyond the data, beyond the software, and start thinking more clearly and strategically about the foundations of great communication design. Bill Shander, founder of Beehive Media, focuses on the key challenges that analysts face trying to communicate complex information, and how visual communication can help. Bill takes a deep dive into important strategies for visual analysis. He then breaks down ten key components of great data visualizations—built in any program—and shows innovative ways of rethinking the slides, charts, diagrams, and dashboards you work with every day.

Free Download DIY Business Logo Design using Canva
Published 6/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 1h 15m | Size: 939 MB
Learn How to Design Your Business Logo in Canva

Free Download Cybersecurity Compliance and Legal Requirements Simplified
Published 6/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 1h 29m | Size: 1.74 GB
Cybersecurity Compliance Made Simple

Free Download Customer Service and Sales Empathetic Communication
Published 6/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 2h 57m | Size: 902 MB
Master empathetic communication and build lasting customer relationships in service and sales careers.

Free Download Curso De Comunicacion Con Slack
Last updated 3/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: Español | Size: 746.98 MB | Duration: 2h 54m
Aprenda a utilizar la herramienta Slack para disfrutar de una vida laboral más sencilla y productiva.

Free Download Css Con Semantic Ui Un Framework Web Para Personas
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: Español (España) | Size: 546.73 MB | Duration: 3h 12m
Diseña páginas web con HTML y CSS con facilidad - Incluye 2 proyectos web que puedes aprovechar.
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