Learn how to become a better hotel manager by understanding how the rooms division operates What you'll learn RevPAR ARR Pricing a room Distribution channels Housekeeping Front Office Scheduling staff Reservations Outsourcing Basics overbooking management Basics marketing strategy Basics revenue management Requirements Basic understanding of hotel operations Description This course 'Hotel management 102 the rooms division' is based towards students who are new to the hospitality industry.If you have little to no experience in hospitality and want to start your career in a hotel or if you think about opening a hotel yourself, then this course is for you.Together we will discuss all the basics of managing the rooms division. By the end of this course you will have a solid foundation and basic understanding of; what a room division is, what a jobs there are in this department, how to schedule staff, how to set a price and how to look at the most important kpi.When you've finished this course you'll be able to calculate a room rate, schedule staff, analyze a hotel's performance based on kpi and understand different types of room status and their rates.So jumpstart your hotel manager career today! Overview Section 1: The introduction to hotel management the rooms division Lecture 1 The introduction Lecture 2 The overview of the rooms division Section 2: The reception Lecture 3 2.1 The reception - tasks Lecture 4 2.2 The reception - distribution channels Lecture 5 2.3 The reception - reservations Lecture 6 2.4 The reception - reservations an overview Lecture 7 2.5 The reception - scheduling Section 3: The housekeeping Lecture 8 3.1 Housekeeping - tasks Lecture 9 3.2 Housekeeping - outsourcing Lecture 10 3.3 Housekeeping - scheduling Lecture 11 3.4 Housekeeping - room status Section 4: The finances, pricing Lecture 12 4.1 + 4.2 Building and pricing a hotel room Lecture 13 4.3 Rates Lecture 14 4.4 KPI Section 5: Q & A Lecture 15 Questions hotel management the rooms division Lecture 16 Answers hotel management the rooms division Beginning hotel managers,Small business owners,Small hotel owners,Hotel managers,Starting hotel managers
