Learn how to increase profits by setting up an overbooking system for your hotel What you'll learn No-shows Walking a guest Overbooking ratio Service level Financial decisions based on overbooking ratios Reservation policy Overbooking policy Calculation of overbooking ratios Calculation of service level How set an overbooking ratio Walking a guest strategies Requirements Basic knowledge of hotel operations Description This course 'Overbooking management for hotel managers' is based towards students who are new to overbooking in the hospitality industry.If you have little to no experience in overbooking management and want to learn the basics techniques of overbooking then this course is for you.Together we will discuss all the basics of overbooking in a hotel. By the end of this course you will have a solid foundation and basic understanding of; what overbooking is, what you need in order to make an overbooking strategy, why overbooking is important. You'll learn about no-shows and walking a guest and when to accept which one. You will be able to determine a service level based on costs on how to determine the right overbooking ratio and more. When you've finished this course you'll be able to make a simple, quick and effective overbooking strategy for your hotel. You'll know how to use historical data to set up new overbookings. So learn to overbook today! Overview Section 1: Overbooking management Lecture 1 1.1 Overbooking management Lecture 2 1.2 Perishable products Lecture 3 1.3 The advantages of overbooking Lecture 4 1.4 The disadvantages of overbooking Section 2: The no-shows Lecture 5 2.1 No shows Lecture 6 2.2 Fees Lecture 7 2.3 Walking a guest Section 3: Economic overbooking Lecture 8 4 Economic overbooking Section 4: Calculationg the overbooking ratios Lecture 9 5.1 The overbooking ratio level Lecture 10 5.2 The overbooking ratio vs costs Hotel managers,Beginner hoteliers,Beginner hotel managers,Small business owners
