Published 7/2022 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz Language: English | Size: 519.62 MB | Duration: 1h 7m Tips on business etiquette to practice in American/Western business contexts
What you'll learn Recognize the importance of managing one's self-image at work Identify appropriate phone and email etiquette Recognize appropriate professional clothing and attire Evaluate suitable office place behavior Requirements No requirements necessary. Open to new hires and those decades into their career. Description This course aims to educate and build upon prior knowledge about business etiquette skills to employ in American/Western business contexts. The topics of the course include, but are not limited to, self-image and overall presence, communicating at work, for example, at conferences, by phone, and/or by email, and behaviors to practice and avoid in a shared workspace. The course also includes suggestions on clothing to wear to work, as well as tips on style, color fit, and accessories to wear. The intended audience is those who have never worked, individuals currently interviewing, new hires, and professionals with years and/or decades of experience.The learning outcomes for the course are the following:Recognize the importance of managing one's self-image at workIdentify appropriate phone and email etiquetteRecognize appropriate professional clothing and attireEvaluate suitable office place behaviorThe course includes videos, short quizzes, articles/links, and opportunities to connect the course content to the real world. It is our hope that upon finishing this course you will have a better understanding of the importance of business etiquette, skills to improve your communication by phone and email, and knowledge of general do's and don'ts at the workplace. Further, we hope you are able to present your best self at work by looking and behaving professionally with clients and colleagues. Overview Section 1: Course Introduction Lecture 1 Course Promo Video Lecture 2 Course Introduction Video Lecture Section 2: Business Etiquette Lecture 3 Business Etiquette Video Lecture Section 3: Networking Etiquette Lecture 4 Networking Etiquette Video Lecture I Lecture 5 Networking Etiquette Video Lecture II Lecture 6 Networking Etiquette Video Lecture III Section 4: Appearance at Work Lecture 7 Appearance Video Lecture I Lecture 8 Appearance Video Lecture II Section 5: Email Etiquette Lecture 9 Email Etiquette Video Lecture I Lecture 10 Email Etiquette Video Lecture II Section 6: Phone Etiquette Lecture 11 Phone Etiquette Video Lecture I Lecture 12 Phone Etiquette Video Lecture II Section 7: Additional Tips Module Lecture 13 Additional Tips Module Video Lecture Section 8: Wrap Up Lecture 14 Wrap-Up Video Lecture For beginners with little to no work experience as well as for seasoned professionals who may need a refresher on etiquette.