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Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit by Gerry MacPherson
Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit by Gerry MacPhersonEnglish | MP3@192 kbps | 50 min | 70.0 MB
This book is designed for a hospitality property owners/managers who do not have the benefit of a ready-made organizational structure, branding & marketing.
Have you ever asked yourself any of the questions?
"How can I get more guests?""How can I encourage my guests to return?""How can I organize my business so I don't have to be there 24/7?""How can I find & keep the right employees?""How can I market so I reach my target clientele?""How does my property compare to my competition?This book will give you the resources to help you clear common hurdles many hospitality property owners & managers face.
What type of owner/manager you are: A business opportunist, a supervisor or a skilled worker.How to set a plan to achieve your goals.Why you need & how to create a hospitality property strategy.The importance of customer service along with proven tips & techniques you can use to impress your guests.How to improve your chain of service.Marketing strategies that work.The importance of social media & how to benefit.How to WOW your guests.I want to contribute to a strategic vision for every hospitality property wishing to create a happy & fulfilling experience for their customers & employees.
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