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Digital Customer Experience Engineering

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   Author: Baturi   |   12 August 2021   |   : 0

Digital Customer Experience Engineering Strategies for Creating Effective Digital Experiences
English | 2021 | ISBN 1484272420 | 146 Pages | PDF EPUB | 11 MB
Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separate. To address this gap, this book highlights roles and techniques that are proven to accelerate issue detection and prevention by 30% or more.

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