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A Question of Leadership: How Can Leaders Best Support Employees who Are Experiencing a Crisis away from Work-Such as a Death or Serious Illness in the Family-Yet also Continue to Meet the Needs of the Organization
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At any given time, one-fourth or more of the workforce is grieving. It may be sorrow over the death of a loved one, a family member's terminal or debilitating illness, a divorce, or some other traumatic life change. Leaders inevitably face situations in which they must balance offering support to employees in these difficult circumstances with meeting the needs of the organization. Doing this requires walking a fine line, and a leader's effectiveness in this balancing act can make the difference between retaining or losing valued employees.
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