The Ultimate People Skills Handbook

The answer is a resounding YES! And the secret is simple: Shift your focus away from whatever you are selling...and you'll sell far more! In this practical and inspiring guide for retail managers, you'll discover:
✓ Simple steps to cure a toxic workplace.
✓ Short "conversation starter" prompts that will help you find common ground with your co-workers.
✓ Strategies to help every employee find a way to shine. (Plus the courage to let them outshine you!)
✓ Ways to strengthen your team with the skills they need to succeed, so everyone feels like a winner.
You can be more successful on and off the job when you finally learn more about people than you do your products.