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Time's Up!: The Subscription Business Model for Professional Firms by Paul Dunn, Ronald J. Baker
English | November 22nd, 2022 | ISBN: 1119893526 | 400 pages | True EPUB | 11.29 MB
Put values-and value-over volume with a professional services subscription model
Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model - a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.
Time's Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value.
You'll learn how to:
* Create customer lifetime values that far exceed acquisition and retention costs
* Move customer relationships to the center of your firm
* Leverage the collective knowledge of your customers
* Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.
Only uncommon offerings command uncommon prices. Time's Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.
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