Dealing With Difficult People Practical Techniques For Managing Challenging Relationships

Have you ever wondered why some people seem to effortlessly command respect, whilst others struggle to be heard?
Or wanted to know how to disarm even the most hostile adversaries with ease?
Are you tired of feeling powerless in the face of challenging personalities? Do you dread encounters with bullies, manipulators, or snipers, unsure of how to respond effectively?
This guide delves into these mysteries and more, offering practical and valuable insights to deal with difficult people and transform your interactions.
With over four decades of experience as a renowned international performance trainer and coach for some of the world's leading companies, Geoff Marsh unveils proven strategies and techniques to help you navigate even the most challenging situations with confidence and grace.
In this essential handbook, you will:Gain a deeper understanding of the psychology behind difficult behavioursUnderstand the personal biases and limiting beliefs that hinder your successLearn how to be more assertive to express your needs and set boundaries effectivelyImprove your communications skills with techniques such as 'I' messages, power questioning and active listeningThis book includes strategies for dealing with:Bullies and DominatorsAlways-right AutocratsJeering JestersDouble-Dealing DeceiversScornful SnipersMoaning MonstersAnd more...