The Leader's Playbook 5 Building Blocks for Creating a Quality–First Culture

This book redefines how leaders should approach quality. Chad Dorgan coined a "Quality First" concept, which is about embedding quality into the core of your business-its mission, values, and strategy-so it flows through every department, project, and initiative. By incorporating this central principle, leaders can drive alignment, empower teams, and create a culture of continuous improvement.
This book provides a practical roadmap to:
* Integrate quality into your organization's DNA.
* Unify teams and initiatives with a clear focus.
* Maximize performance while fostering innovation.
Whether you're leading a start-up, a nonprofit, or a global corporation, this book offers the insights to transform how your organization operates. Don't just manage quality-lead with it.
Take the first step toward building a resilient, high-performing organization today.