Customer Care Executive (Call Centre)

Author: creativelivenew1 | 04 January 2026 |

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This volume is an attempt to provide the students with thorough understanding of Customer Care Executive (Call Centre). We have presented the subject matter in a systematic manner with liberal use of charts and diagrams where ever necessary so as to make it interesting and sustain students' interest.
In writing this book we have benefited immensely from the studies of a number of books and the articles written by scholars spread over various books, journals and magazine. We are grateful to them.
We are sure this book will prove extremely useful to students and teachers alike.

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