Salesforce Agentforce Bootcamp for Admins & Developers

What you'll learn

⚡ Understand Salesforce AI offerings, including predictive, generative, and agentic AI.
⚡ Create and configure Prompt Templates using Salesforce Prompt Builder.
⚡ Build and customize AI-powered agents using Salesforce Agentforce Builder.
⚡ Use Agent Script to configure and extend Agentforce agents.
⚡ Test Prompt Templates and Agentforce agents using the Agentforce Testing Center.
⚡ Activate and deploy an Agentforce agent for real-world Salesforce use cases.

Requirements

❗ Basic understanding of Salesforce and familiarity with the Salesforce platform. * Salesforce Admin or Developer experience is helpful, but not required. * No prior Agentforce or Salesforce AI experience is required. * A Salesforce org with access to the required Agentforce and Prompt Builder features is recommended for hands-on practice. * Basic understanding of Salesforce objects, records, and flows will be helpful.

Description

Course

Description

AI is becoming a core part of the Salesforce platform, and understanding how to build and deploy AI-powered solutions is becoming an essential skill for Salesforce admins and developers.
This hands-on Salesforce Agentforce Bootcamp takes you from the fundamentals of Salesforce AI to building, testing, and deploying your own AI-powered agents.
You'll start by exploring the modern Salesforce AI landscape and understand the difference between predictive AI, generative AI, and agentic AI. You'll also learn how Salesforce's AI capabilities fit together and how the Einstein Trust Layer helps provide a secure foundation for enterprise AI.
Next, you'll work withPrompt Builder to create and test different types of Prompt Templates. You'll learn how to ground prompts with Salesforce data and use Prompt Templates to generate useful, structured AI responses.
From there, you'll move intoAgentforce and build your own AI agents step by step. You'll learn how Agentforce agents work, how to configure topics and actions, and how to extend agents using both low-code capabilities andAgent Script.
You'll also learn how to test your AI solutions using theAgentforce Testing Center. You'll create test suites, test Prompt Templates and agents, run tests, and understand how testing can help validate your AI solutions before deployment.
Finally, you'll activate and deploy your Agentforce agent so it can be made available to users through a Salesforce Experience site.
Throughout the course, the focus is on practical, hands-on learning rather than just theory. You'll follow along and build working Salesforce AI solutions step by step.
By the end of this course, you'll be able to
✨ Understand Salesforce's modern AI offerings and the evolution from predictive AI to generative and agentic AI
✨ Build and configure Prompt Templates using Prompt Builder
✨ Ground AI responses with Salesforce data
✨ Build custom Agentforce agents using the Agentforce Builder
✨ Understand and work with Agent Script
✨ Configure actions and extend Agentforce agents
✨ Test Prompt Templates and Agentforce agents using Agentforce Testing Center
✨ Activate and deploy an Agentforce agent
✨ Apply practical Salesforce AI concepts to real-world business scenarios
Whether you're a Salesforce Admin looking to add AI skills or a Salesforce Developer who wants to build and extend AI-powered solutions, this bootcamp gives you a practical foundation for working with Salesforce Agentforce and Prompt Builder.

Who this course is for

⭐ * Salesforce Admins who want to learn how to build and use AI-powered solutions with Agentforce and Prompt Builder. * Salesforce Developers who want hands-on experience building, extending, testing, and deploying Agentforce agents. * Salesforce professionals who want to understand the modern Salesforce AI ecosystem and agentic AI. * Salesforce beginners with basic platform knowledge who want to start learning Agentforce through practical, step-by-step examples.

Homepage

https://www.udemy.com/course/salesforce-agentforce-bootcamp-for-admins-developers

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