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ITIL® 4 Specialist CAI Continual Improvement
Download this premium online course featuring high-quality video training, step-by-step lessons, practical demonstrations, and expert instruction. With ITIL® 4 Specialist CAI Continual Improvement, you'll gain practical knowledge through structured learning, hands-on examples, and real-world applications. This comprehensive eLearning resource is ideal for students, professionals, freelancers, and lifelong learners looking to develop valuable skills and stay current with modern industry practices at their own pace.
Released 9/2026
By Maricel Verbeke
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: Intermediate | Genre: eLearning | Language: English + subtitle | Duration: 1h 5m 13s | Size: 138 MB
Learn how the ITIL® 4 Continual Improvement practice structures and governs organizational improvement.
Learn how the ITIL® 4 Continual Improvement practice structures and governs organizational improvement. In this course, ITIL® 4 Specialist CAI: Continual Improvement, you'll learn how the ITIL® 4 Continual Improvement practice enables structured, measurable improvement using the Collaborate, Assure, and Improve (CAI) framework. First, you'll establish a strong foundation in continual improvement, including its purpose, key concepts, Practice Success Factors, model, and roles. Next, you'll explore how continual improvement operates in practice through its two formal processes and how these integrate into value streams. Finally, you'll examine how information, technology, partners, suppliers, and the ITIL® capability model enable sustainable and mature improvement capability. When you're finished with this course, you'll have learned both practical application and exam preparation for the ITIL® 4 Specialist: CAI certification.
Homepage
https://app.pluralsight.com/ilx/video-courses/itil-4-specialist-cai-continual-improvement/course-overview
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