Fundamentals Of Quality Management

Project Quality Management
What you'll learn
After successfully completing this course, the students shall be able to
Implement quality management in a project management process
Improve the quality of the product and ensure project success
Measure quality and apply quality assurance
Ensure the end-customer's quality requirements are met
Develop a quality management plan for your project
Select the appropriate quality assurance and quality control tools for your project
Plan and perform a quality audit for your project
Requirements
The course requires the prospective students to have undertaken the "Project Management" course and have an understanding of the Project Management Institute's terminologies and project lifecycle.
The course will help the project management professionals to increase their practical knowledge and incorporate quality into their project management processes.
Description
The Quality Management course will teach the students on techniques and methodology to develop, improve and implement quality control programs at their workplace. This course will enable the students to incorporate quality in the project, prioritize the requirements to meet the end-customer's quality requirements, implement quality assurance and quality control procedures to ensure project success. It also teaches on the development of a quality management plan. The course is based on the real-world scenarios to give the students a better understanding of what they are learning.The Quality Management course is the next step for the students who have completed the project management course. It builds up on the knowledge gained in the project management course and focuses on the quality management aspect of project management. The quality management course opens up the avenues for career growth in the field of project management.
Available PDUs for this Course Series: 7By completing this course series, you will earn 7 PDUs. Course Code 4058LQG1EX; Technical = 2, Strategic = 5, Leadership = 0 To get the certificate, visit Integrity Training site and provide your details. Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.
PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP, PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.
Overview
Section 1: Chapter 1 - Quality Management Fundamentals
Lecture 1 Instructor Introduction
Lecture 2 Quality Management Introduction (1 of 6)
Lecture 3 Quality Management Introduction (2 of 6)
Lecture 4 Quality Management Introduction (3 of 6)
Lecture 5 Quality Management Introduction (4 of 6)
Lecture 6 Quality Management Introduction (5 of 6)
Lecture 7 Quality Management Introduction (6 of 6)
Lecture 8 Quality Management Fundamentals
Lecture 9 Objectives
Lecture 10 Topic A: Quality-related Definitions and Concepts
Lecture 11 Definition: International Organization for Standardization (ISO)
Lecture 12 Concept: ISO 9000
Lecture 13 Definition: Quality
Lecture 14 Definition: Grade
Lecture 15 Quality vs. Grade
Lecture 16 Self-Reflection – Quality vs. Grade
Lecture 17 Concepts: Prevention and Inspection
Lecture 18 Concept: Sampling Theory
Lecture 19 Concept: Probability Theory
Lecture 20 Concept: Sampling Data Types
Lecture 21 Concept: Engineering Tolerance
Lecture 22 Concept: Control Limits
Lecture 23 Concept: Product Verification
Lecture 24 Concept: Customer Satisfaction
Lecture 25 Exercise 1.1 – Mapping Quality-related Concepts
Lecture 26 Exercise 1.1 – Mapping Quality-related Concepts Worksheet
Lecture 27 Exercise 1.1 – Mapping Quality-related Concepts Debrief (1 of 2)
Lecture 28 Exercise 1.1 – Mapping Quality-related Concepts Debrief (2 of 2)
Lecture 29 Topic B: Maturity and Continuous Improvement Models
Lecture 30 Definition: Maturity Models
Lecture 31 Definition: Capability Maturity Model Integrated (CMMI)
Lecture 32 Capability Maturity Model Integration (CMMI) Core Process Areas
Lecture 33 CMMI Appraisal
Lecture 34 Definition: Project Management Maturity Model (PMMM)
Lecture 35 Concept: Project Management Maturity Model and CMMI
Lecture 36 Concept: Continuous Improvement
Lecture 37 Concept: Continuous Improvement Models
Lecture 38 Concept: Continuous Improvement Models
Lecture 39 Exercise 1.2 – Application of Maturity and Improvement Models
Lecture 40 Exercise 1.2 – Application of Maturity and Improvement Models Worksheet
Lecture 41 Exercise 1.2 – Application of Maturity and Improvement Models Debrief (1 of 2)
Lecture 42 Exercise 1.2 – Application of Maturity and Improvement Models Debrief (2 of 2)
Lecture 43 Topic C: Quality Theorists and Contributions
Lecture 44 Quality Theorists and Contributions (1 of 9)
Lecture 45 Quality Theorists and Contributions (2 of 9)
Lecture 46 Quality Theorists and Contributions (3 of 9)
Lecture 47 Quality Theorists and Contributions (4 of 9)
Lecture 48 Quality Theorists and Contributions (5 of 9)
Lecture 49 Quality Theorists and Contributions (6 of 9)
Lecture 50 Quality Theorists and Contributions (7 of 9)
Lecture 51 Quality Theorists and Contributions (8 of 9)
Lecture 52 Quality Theorists and Contributions (9 of 9)
Lecture 53 Self-Reflection – Quality Theorists and Contributions
Lecture 54 Chapter 1 Review & Exercise
Section 2: Chapter 2 - Quality Management Planning
Lecture 55 Quality Management Planning
Lecture 56 Objectives
Lecture 57 Topic A: Quality Management Corporate Policy
Lecture 58 Concept: Quality Management Corporate Policy (1 of 2)
Lecture 59 Concept: Quality Management Corporate Policy (2 of 2)
Lecture 60 Quality Management Corporate Policy - A Case Study
Lecture 61 Quality Management Corporate Policy Objectives
Lecture 62 A-Z's Quality Management Corporate Policy Outline (1 of 3)
Lecture 63 A-Z's Quality Management Corporate Policy Outline (2 of 3)
Lecture 64 A-Z's Quality Management Corporate Policy Outline (3 of 3)
Lecture 65 Self-Reflection – Quality Management Corporate Policy
Lecture 66 Topic B: Project Quality Management Planning – Part 1
Lecture 67 Project Quality Management Plan Case Study
Lecture 68 Project Quality Management Plan – Part 1
Lecture 69 Project Management Performance Baseline Project Quality Policy
Lecture 70 Project Management Performance Baseline Project QA Approach
Lecture 71 Project Management Performance Baseline Project QC Approach
Lecture 72 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1
Lecture 73 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Worksheet (1 of 3)
Lecture 74 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Worksheet (2 of 3)
Lecture 75 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Worksheet (3 of 3)
Lecture 76 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (1 of 4)
Lecture 77 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (2 of 4)
Lecture 78 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (3 of 4)
Lecture 79 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (4 of 4)
Lecture 80 Topic C: Project Quality Management Planning – Part 2
Lecture 81 Project Quality Management Plan – Part 2
Lecture 82 Project Quality Objectives
Lecture 83 Project Quality Standards
Lecture 84 Project Quality Roles and Responsibilities Examples
Lecture 85 Self-Reflection – Deliverables Subject to Reviews and Tests
Lecture 86 Directive on Audits and Reviews
Lecture 87 Quality Management Tools and Techniques
Lecture 88 Cost of Quality (CoQ) (1 of 2)
Lecture 89 Cost of Quality (CoQ) (2 of 2)
Lecture 90 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2
Lecture 91 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (1 of 5)
Lecture 92 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (2 of 5)
Lecture 93 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (3 of 5)
Lecture 94 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (4 of 5)
Lecture 95 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (5 of 5)
Lecture 96 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (1 of 6)
Lecture 97 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (2 of 6)
Lecture 98 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (3 of 6)
Lecture 99 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (4 of 6)
Lecture 100 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (5 of 6)
Lecture 101 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (6 of 6)
Lecture 102 Chapter 2 Review & Exercise
Section 3: Chapter 3 - Quality Management Implementation
Lecture 103 Quality Management Implementation
Lecture 104 Objectives
Lecture 105 Topic A: Quality Management Implementation
Lecture 106 Self-Reflection – Quality Management Implementation
Lecture 107 Quality Management Implementation
Lecture 108 Quality Management Implementation Activities
Lecture 109 Concept: Data, Information, Knowledge, Wisdom (DIKW) Model
Lecture 110 Quality Management Implementation Activities
Lecture 111 Self-Reflection – Quality Management Implementation Activities
Lecture 112 PM Performance Baseline Project Quality Management Implementation
Lecture 113 Topic B: Quality Assurance Activities
Lecture 114 Quality Assurance Data Collection (1 of 4)
Lecture 115 Quality Assurance Data Collection (2 of 4)
Lecture 116 Quality Assurance Data Collection (3 of 4)
Lecture 117 Quality Assurance Data Collection (4 of 4)
Lecture 118 Exercise 3.1 – Describe QA Data Collection
Lecture 119 Exercise 3.1 – Describe QA Data Collection Worksheet
Lecture 120 Exercise 3.1 – Describe QA Data Collection Debrief (1 of 2)
Lecture 121 Exercise 3.1 – Describe QA Data Collection Debrief (2 of 2)
Lecture 122 Quality Assurance Data Representation (1 of 6)
Lecture 123 Quality Assurance Data Representation (2 of 6)
Lecture 124 Quality Assurance Data Representation (3of 6)
Lecture 125 Quality Assurance Data Representation ( 4 of 6)
Lecture 126 Quality Assurance Data Representation (5 of 6)
Lecture 127 Quality Assurance Data Representation (6 of 6)
Lecture 128 Exercise 3.2 – Describe QA Data Representation
Lecture 129 Exercise 3.2 – Describe QA Data Representation Worksheet
Lecture 130 Exercise 3.2 – Describe QA Data Representation Debrief (1 of 2)
Lecture 131 Exercise 3.2 – Describe QA Data Representation Debrief (2 of 2)
Lecture 132 Quality Assurance Data Analysis
Lecture 133 Quality Assurance Review QC Results
Lecture 134 Quality Assurance Audits
Lecture 135 Quality Assurance Change Control
Lecture 136 Exercise 3.3 – QA Schedule Data Analysis
Lecture 137 Exercise 3.3 – QA Schedule Data Analysis Worksheet
Lecture 138 Exercise 3.3 – QA Schedule Data Analysis Debrief (1 of 2)
Lecture 139 Exercise 3.3 – QA Schedule Data Analysis Debrief (2 of 2)
Lecture 140 Topic C: Quality Control Activities
Lecture 141 Quality Control Document Reviews
Lecture 142 Quality Control Tests
Lecture 143 Quality Control Defect Repair
Lecture 144 Quality Control Document Findings
Lecture 145 Quality Control Change Control
Lecture 146 Exercise 3.4 – Document a QC Change Request
Lecture 147 Exercise 3.4 – Document a QC Change Request Worksheet
Lecture 148 Exercise 3.4 – Document a QC Change Request (Debrief 1 of 2)
Lecture 149 Exercise 3.4 – Document a QC Change Request (Debrief 2 of 2)
Lecture 150 Chapter 3 Review & Exercise
Section 4: Chapter 4 - Quality Management Improvement
Lecture 151 Quality Management Improvement
Lecture 152 Objectives
Lecture 153 Topic A: Quality Audits
Lecture 154 Concept: Quality Audit
Lecture 155 Clause-based Quality Audit
Lecture 156 Process-based Quality Audit
Lecture 157 5 Step Process-based Quality Audit
Lecture 158 Self-Reflection – Quality Audit Steps
Lecture 159 Process-based Quality Audit – Step 1
Lecture 160 Process-based Quality Audit – Step 2 (1 of 2)
Lecture 161 Process-based Quality Audit – Step 2 (2 of 2)
Lecture 162 Process-based Quality Audit – Step 3
Lecture 163 Process-based Quality Audit – Step 4 (1 of 2)
Lecture 164 Process-based Quality Audit – Step 4 (2 of 2)
Lecture 165 Process-based Quality Audit – Step 5
Lecture 166 Exercise 4.1 – Perform a Process-based Audit
Lecture 167 Exercise 4.1 – Perform a Process-based Audit Scenario
Lecture 168 Exercise 4.1 – Perform a Process-based Audit Worksheet
Lecture 169 Exercise 4.1 – Perform a Process-based Audit Debrief (1 of 4)
Lecture 170 Exercise 4.1 – Perform a Process-based Audit Debrief (2 of 4)
Lecture 171 Exercise 4.1 – Perform a Process-based Audit Debrief (3 of 4)
Lecture 172 Exercise 4.1 – Perform a Process-based Audit Debrief (4 of 4)
Lecture 173 Benefits of Performing a Quality Audit
Lecture 174 Topic B: Quality Management Improvement
Lecture 175 Quality Management Improvement
Lecture 176 Concept: Kaizen "Improvement"
Lecture 177 Quality Improvement via Kaizen (1 of 6)
Lecture 178 Quality Improvement via Kaizen (2 of 6)
Lecture 179 Quality Improvement via Kaizen (3 of 6)
Lecture 180 Quality Improvement via Kaizen (4 of 6)
Lecture 181 Quality Improvement via Kaizen (5 of 6)
Lecture 182 Quality Improvement via Kaizen (6 of 6)
Lecture 183 Exercise 4.2 – Improve Reporting Process, via Kaizen
Lecture 184 Exercise 4.2 – Improve Reporting Process, via Kaizen Scenario
Lecture 185 Exercise 4.2 – Improve Reporting Process, via Kaizen Worksheet
Lecture 186 Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (1 of 3)
Lecture 187 Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (2 of 3)
Lecture 188 Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (3 of 3)
Lecture 189 Benefits of Practicing Continuous Improvement on Projects
Lecture 190 Chapter 4 Review & Exercise
Section 5: Quality Management Summary
Lecture 191 Quality Management Summary
Lecture 192 Course Overview
Lecture 193 Definition: International Organization for Standardization (ISO)
Lecture 194 Definition: Quality and Grade
Lecture 195 Concept: Continuous Improvement
Lecture 196 Quality Contributors
Lecture 197 Concept: Quality Management Corporate Policy
Lecture 198 Project Quality Management Plan
Lecture 199 Quality Management Implementation
Lecture 200 Quality Management Implementation Activities
Lecture 201 Quality Management Implementation Activities
Lecture 202 Concept: Quality Audit
Lecture 203 5 Step Process-based Quality Audit
Lecture 204 Benefits of Performing a Quality Audit
Lecture 205 Concept: Kaizen "Improvement"
Lecture 206 Quality Improvement via Kaizen
Lecture 207 Benefits of Practicing Continuous Improvement on Projects
Lecture 208 Quality Management Objectives (1 of 3)
Lecture 209 Quality Management Objectives (2 of 3)
Lecture 210 Quality Management Objectives (3 of 3)
Associate project managers,Project managers,IT project managers,Project coordinators,Project analysts,Project leaders,Quality assurance team members and managers


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