Last updated 7/2015
MP4 | Video: h264, 1344x768 | Audio: AAC, 44.1 KHz
Language: English | Size: 770.81 MB | Duration: 1h 49m
Statistics prove continuous sales training increases sales by up to 50%. If you work in retail you MUST do this course.
What you'll learn
Use the 15 rules to live by that will make you a retail sales success
Why most companies loose 30% of their customers every year and how you can reduce that percentage for your business
What's happened and what's happing in Retail today
How to build an ever growing stream of happy customers who tell their friends
Requirements
Access to internet
Desire to be the best at retail
Action mindset
Description
If you own a retail business or work in retail and want to improve your sales and customer service then this is the comprehensive course for you!
Apply these amazing techniques and see the money flow into your cash register.
In the course we cover
15 rules to live by that will make you a retail sales successWhy most companies loose 30% of their customers every year and how you can reduce that percentage for your businessWhat's happened and what's happing in Retail todayHow to build an ever growing stream of happy customers who tell their friends
How to use this course:- Business Owners & Managers:This course is designed for the retail floor staff. If your a manager or owner of a retail establishment you can get each of your staff to complete this course and receive a certificate as proof. Its low cost per employee, they can do it in their own time online and includes a range of tests to prove they have retained the information. I'm happy to discuss bulk discounts.
Retail Sales Staff: If you work in retail and feel your not getting recognised for your efforts or that you could be performing at a much higher level, this course will give you the practical tips that you can apply to lift your sales and get noticed by your boss. Don't wait for someone to give you training, train yourself and be the best!
Overview
Section 1: Lets get started
Lecture 1 Current State Of Retail
Lecture 2 Why Retail Training can turn your business around
Lecture 3 Competitive Advantage
Lecture 4 Before The Doors Open
Section 2: Rules of Retail Customer Service that will take you to the next level!
Lecture 5 First x5 Rules
Lecture 6 Rules 6-10
Lecture 7 Rules 11-15
Section 3: Practical Techniques
Lecture 8 Know your enemy
Lecture 9 Know your prices
Lecture 10 Walk The Store
Section 4: The Sale / Giving Service
Lecture 11 Open the sale
Lecture 12 Customers Talking Now What
Lecture 13 Demonstration
Lecture 14 Closing the sale
Business Owners & Managers:This course is designed for the retail floor staff. If your a manager or owner of a retail establishment you can get each of your staff to complete this course and receive a certificate as proof. Its low cost per employee, they can do it in their own time online and includes a range of tests to prove they have retained the information. I'm happy to discuss bulk discounts.,Retail Sales Staff: If you work in retail and feel your not getting recognised for your efforts or that you could be performing at a much higher level, this course will give you the practical tips that you can apply to lift your sales and get noticed by your boss. Don't wait for someone to give you training, train yourself and be the best!
Homepage
https://www.udemy.com/course/retailsales/
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