Last updated 4/2021
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 469.06 MB | Duration: 1h 12m
Effective feedback
What you'll learn
Why is feedback important?
How we give effective feedback?
How to unblock the fear of giving feedback
When are the right situations for giving feedback?
How to conduct a feedback discussion
How to plan for a good feedback interaction
How to engage in a dialog
How to develop an action plan
How to handle difficult feedback situations
How to deal with non-communicators
How to give feedback to high performers
How to give feedback to your manager
How to give feedback to clients
How to create a climate for feedback
How to give positive feedback in public
How to give an empowerment feedback to anyone
We will help you make feedback a priority
Requirements
Must use a PC, Mac or Mobile Device
No prior knowledge of feedback experience is required
Description
The problem in our communication at work or with friends and family members starts always with not knowing how to give effective feedback.In this course we want to help you understand that feedback is always present in our life and therefore feedback is a routine. If you are afraid to give feedback and you become defensive when receiving feedback, then this course is for you.If you got promoted as a leader, you need to master the art of giving constructive feedback so you can help your subordinates achieve their goals, it's essential to foster a culture where feedback is viewed by employees through positive lens, if you want to build a high-performance team. The reality is though, as leader or manager, giving feedback to an employee in the workplace can sometimes be uncomfortable. And if negative feedback is given in the wrong way, it can actually do more harm than good. Therefore, is important to learn a feedback communication method that you can apply anytime, that will help you construct not destruct relationships.Feedback is the foundation of communication. My 18 years of management experience, and as a psychologist being in therapy room with patients, has made me build my own method called PSCI feedback communication method, that can be used in private and professional relationships to improve communication.The fear of giving and receiving feedback is very real for some and needs to be dealt with delicacy. It can also help to talk about common fears: Are you afraid to lose face? Are you worried you'll risk conflict? Do you fear you'll negatively impact a personal relationship?Let us not forget the impact culture can have on how we react to feedback. Some cultures are more used and open to feedback than others and in diverse teams, it's important that cultural background is taken into account before any specific approach is chosen.Feedback is awesome and the concept is simple - tell people what they're doing great and what they're doing wrong and they'll either do more of it or fix it. Of course, we all know, in reality it's not that simple. When it comes to establishing feedback as a key-communication component in a team or organization, many challenges can emerge.This course has one destination, to teach you a method on how to give effective feedback and is design as a travel with different stations where you will learn the answer to these questions:Why is feedback important?How we give effective feedback?How to unblock the fear of giving feedbackWhen are the right situations for giving feedback?How to conduct a feedback discussionHow to plan for a good feedback interactionHow to engage in a dialogHow to develop an action planHow to handle difficult feedback situationshow to deal with non-communicatorsHow to give feedback to high performersHow to give feedback to your managerHow to give feedback to clientsHow to create a climate for feedbackHow to give positive feedback in publicHow to give an empowerment feedback to anyoneWhen effective feedback is practiced, we can find flow in our life in our work, become aware of ourselves and the people around us, and grow - personally, professionally, as a team and even as an organization.Let us help you improve the habit of giving feedback! We look forward to see you in our classroom. Thank you for enrolling in our course!
Overview
Section 1: How to give effective communication feedback certificate
Lecture 1 Why is feedback important?
Lecture 2 Tips for effective feedback
Lecture 3 How to unblock the fear of giving feedback
Lecture 4 The best situations to give feedback
Lecture 5 When are the right situations for giving feedback?
Lecture 6 Is feedback a routine?
Lecture 7 How to conduct a feedback discussion?
Lecture 8 How to plan for a good feedback interaction
Lecture 9 How to do a great exchange of ideas feedback
Lecture 10 How to engage in a dialog
Lecture 11 How to develop an action plan
Lecture 12 How to specify next steps in the action plan
Lecture 13 How to make a follow up in the action plan
Lecture 14 How to assess yourself in the action plan
Lecture 15 How to handle difficult feedback situations
Lecture 16 How to deal with non-communicators
Lecture 17 How to manage volatile encounters
Lecture 18 How to give feedback to high performers
Lecture 19 How to give feedback to your manager
Lecture 20 How to create a climate for feedback
Lecture 21 Make feedback a priority
Lecture 22 How to give positive feedback in public
Lecture 23 How to give an empowerment feedback to everyone
Persons with an interest in how to deliver feedbacks,People with an interest in how to develop their communication skills,Newley promoted leaders,People interested in improving relationships with others by improving the feedback in their communication
Homepage
https://www.udemy.com/course/effective-feedback-communication-psci-certificate/
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