Up In The Air

What you'll learn
Students will learn the key customer service skills required to provide an outstanding customer service experience to passengers.
Cultural awareness and sensitivity is important as it will drive how you effectively interact with people from diverse backgrounds, languages, and cultures.
Job-specific skills required include serving meals and beverages, managing inventory, performing pre-flight and post-flight checks and appearance standards.
You will learn why it's important to work effectively as part of a team, including how to collaborate with other flight attendants, pilots, and ground crew.
Requirements
No previous flight attendant experience. Most airlines will you through a paid training program.
Customer Service in any industry is a plus.
Description
Are you ready to take your career to new heights, both literally and figuratively? If you're ready to escape the ordinary, this may be a career option for you.In this course, you'll learn what it takes to become a commercial flight attendant, from greeting passengers with a smile to enjoying layovers in the most iconic cities in the world. But, it's not just about the technical skills - you'll also gain insight into the glamorous lifestyle that comes with a career in the air. You'll gain an insider's perspective of the pay structure, working conditions, housing, relocation hotels, and other practical information to know before moving forward.Milyn Marshall will share the ins-and-outs from her two decades in the airline industry. Included in the modules will be how to handle turbulence, deal with difficult passengers, what to know to stand out in the competitive interview process and much more.Whether you're a seasoned professional, just starting out or thinking of a career change, this course is essential to exploring the high life as a flight attendant. Get ready for a lifestyle change. See what the job requires and enroll in UP IN THE AIR: A Behind the Scenes Look at a Flight Attendant Career course and evaluate this sky-high career. Prepare to take your career and lifestyle to new heights! Let's get up in the air!
Overview
Section 1: INTRODUCTION
Lecture 1 The Job With the Best Office Views
Section 2: MODULE 1
Lecture 2 Soaring to Success, Exploring the Role
Section 3: MODULE 2
Lecture 3 The Rewards and Challenges of a Fly Job
Section 4: MODULE 3
Lecture 4 Commonly Asked Questions – Part 1
Section 5: MODULE 4
Lecture 5 More Commonly Asked Questions – Part 2
Section 6: MODULE 5
Lecture 6 Elevating Your Potential – Mastering Skills
Section 7: MODULE 6
Lecture 7 Behind the Curtain, Life Onboard the Plane
Section 8: MODULE 7
Lecture 8 Balancing Sky Life: Schedules & Workday
Section 9: MODULE8
Lecture 9 Interacting With Customers Successfully
Section 10: MODULE9
Lecture 10 Takeoff to Touchdown: Researching Airline Requirements
Section 11: MODULE10
Lecture 11 Websites For Even More Research
Section 12: MODULE11
Lecture 12 The Application Process
Section 13: MODULE12
Lecture 13 Resume and Cover Letter Templates
Section 14: MODULE13
Lecture 14 Being Memorable at the In-Person Event
Section 15: MODULE14
Lecture 15 The Sky is the Limit: Preparing For Training
Section 16: CONCLUSION
Lecture 16 Mission Accomplished: Prepare For Takeoff
Those looking to start a new career, a career change or a retirement career.,People who want to escape a traditional job.

Homepage

https://www.udemy.com/course/up-in-the-air/

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