Navigating Public–Facing Conflicts

What you'll learn
Show leadership in complex public-facing conflicts.
Take advantage of the differences between conflicts and negotiations.
Gain the upper hand in public conflict persuasion.
Deploy science-based team processes that work in complex, ever-changing environments.
Requirements
You will learn everything you need to know from start to finish. Just bring an open mind!
Description
Public-facing conflicts are challenging for a few reasons. They tend to be about emotions more than purely rational factors, so they often carry a lot of uncertainty. This leads to a type of complexity most of us are not trained to navigate. They also tend to be more about values than interests, so our negotiation training does not really help much either. In fact, it can make things worse. Whether you are a leader, professional advisor, or just involved in a conflict, this foundational course will show you how to show strategic leadership in complex public-facing conflicts. You will learn what to do, why to do it, and how to get your team ready to be creative, resilient, and persuasive with the other side. You will also learn some important ways to be persuasive with the folks at head office. The best part is, that all the recommendations are rooted in the lastest scientific research on complex conflicts. The recommendations are rooted in cutting-edge science on complex conflicts, but they will be easy to understand, with very practical, down-to-earth recommendations you can put to use tomorrow. Give yourself a competitive advantage in this increasingly important area. You will be glad you did.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: MODULE ONE - THE NATURE OF THE PROBLEM
Lecture 2 MODULE ONE - THE NATURE OF THE PROBLEM
Lecture 3 LESSON 1 - Showing Strategic Leadership
Lecture 4 LESSON 2 - Getting the right Mindset
Lecture 5 LESSON 3 - Overcoming the Coherence Trap
Section 3: MODULE TWO: THE NATURE OF CONFLICTS
Lecture 6 MODULE TWO: THE NATURE OF CONFLICTS
Lecture 7 LESSON 4 - Defining Complex Conflict
Lecture 8 LESSON 5 - Conflicts are Not Negotiations
Lecture 9 LESSON 6 - Reality vs. Frames
Section 4: MODULE THREE: NATURE IS THE TEACHER
Lecture 10 MODULE THREE: NATURE IS THE TEACHER
Lecture 11 LESSON 7 - Sensemaking
Lecture 12 LESSON 8 - Nonlinear Dynamical Systems.mp4
Lecture 13 LESSON 9 - The Graph Model for Conflict Resolution
Lecture 14 LESSON 10 - Design Thinking.mp4
Lecture 15 LESSON 11 - The Seven Principles of Focal Thinking
Section 5: MODULE FOUR: PUTTING IT TO WORK
Lecture 16 MODULE FOUR: PUTTING IT TO WORK
Lecture 17 LESSON 12 - Human Nature is the Obstacle
Lecture 18 LESSON 13 - Create a Human Landscape
Lecture 19 LESSON 14 - Change the Interactions
Lecture 20 LESSON 15 - Being Persuasive
Lecture 21 LESSON 16 - Navigating Your Office Environment
Lecture 22 LESSON 17 - Create the Team Dynamic
Lecture 23 LESSON 18 - Stay Resilient, Stay Connected
Leaders and project managers facing complex public-facing conflicts.


Homepage

https://www.udemy.com/course/navigating-public-facing-conflicts/

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