Champion Your Communication – The Fundamentals

What you'll learn
Be able to define and establish rapport by mirroring, matching, and crossover mirroring
Understand how VAK styles might affect establishing rapport, and how to address the issue
Identify all parts of the communication cycle
Understand and be able to use different types of questions, and questioning techniques
Be able to compose more effective pieces of communication
Know how to improve active listening skills
Requirements
There are no requirements to enrol.
No prior experience is needed, just willingness and desire to learn.
You will need Internet connection to watch the lectures and to download resources.
Resources are in PowerPoint, Word and Pdf. You will need the software to view them.
The course is in English, you need to understand the spoken and written language.
Description
We live in a fast-paced world, where people make quick decisions. We need to know how to grab people's attention very quickly even in our pieces of communication, like emails or elevator pitches.Also, whilst developing current leaders as well future leaders, I have seen a change in what employers, and what employees are also looking for in their leaders. There has been a shift from the traditional management skills to more new leadership skills. In the past, there was an emphasis on business, operational and financial skills. Whereas, nowadays, employers are looking for people who have more leadership, soft or human skills. These would include, for example, emotional intelligence, commercial awareness, coaching and mentoring, or stress management skills, as well as communication skills.I develop, design and deliver a lot of communication workshops and courses to support anyone who wants to learn how to develop and improve their communication skills. This course is an introduction to the fundamentals of communication. We need to understand the fundamentals to be able to further develop our communication skills. In this course, we will be covering these fundamentals.In the lectures, we will be discussing what communication and communication cycle is, what rapport is, how to establish good rapport with people, how preferred communication styles might influence communication, learn about different question types and questioning techniques, learn about some communication models and tools, and how to use them. This course will also be a part of a series of courses on different new leadership skills.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: The Fundamentals of Communication
Lecture 2 Rapport
Lecture 3 Crossover Mirroring
Lecture 4 Mehrabian Model of Communication
Lecture 5 The Communication Cycle
Lecture 6 VAK
Lecture 7 Active Listening
Section 3: Questions
Lecture 8 Questions
Lecture 9 Open and Closed Questions
Lecture 10 Probing, Leading and Rhetorical Questions
Lecture 11 The Question Funnel
Lecture 12 The 5 Why's
Section 4: Communication Tools and Models
Lecture 13 Ladder of Abstraction
Lecture 14 The Rhetorical Triangle
Lecture 15 Monroe's Motivated Sequence
Lecture 16 The Inverted Pyramid
Lecture 17 Elevator Pitch
Section 5: A Few Tips to Improve Presentation Skills
Lecture 18 Presentations
Section 6: The 7 C's of Communication
Lecture 19 The 7 C's of Communication
Section 7: Wrap up
Lecture 20 Wrap up
All levels,Anyone who wants to learn about and improve their communication skills,All leaders; new and experienced leaders, including those leaders who are preparing for their first leadership role

Homepage

https://www.udemy.com/course/champion-your-communication-the-fundamentals/

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