How To Handle Insurance Claims

What you'll learn
We'll start with a Personality Course
3 Important Qualities of Customer Service Center
What are High Performing Adjusters Good at?
The Keys to Effective Listening
How to Provide Good Customer Service
Requirements
This course is for newly licensed Insurance Adjusters and those interested in Insurance Adjusting
Good Customer Service skills are needed and an understanding of Insurance Adjusting
Description
How to Handle Insurance Claims course is over 9 hours of video that focuses on tips for good customer service, different types of insurance claims, processing claims, how to use Xactimate and more. This course is designed for students who have received their adjusting license and are new to the adjusting world. Students will learn what an ITEL Report is, flooring types, the anatomy of a roof, and how to determine hail damage. Students will learn the importance of researching prior claims and the state's specifics on claims. This course was taught by Insurance Adjuster Tonya Walker. Desk Adjuster, Linetta Bell, spoke about flood claims and more and Field Adjuster Marvin Bell, talks about the differences between the desk and field adjusting. This class was taught in-person with virtual attendants with those students asking questions that affect new and seasoned adjusters. At the end of the sessions, Linetta Bell will give you some groups to join on Facebook for adjusters. Linetta will also share certifications to help you land your next adjusting job. If you want to know how to process claims, develop your script to speak with insurers, and learn how to build estimates in Xactimate, this is the course for you!
Overview
Section 1: Tips To Provide Good Customer Service
Lecture 1 Customer Service Part 1
Lecture 2 Customer Service Part 2
Lecture 3 Customer Service Part 3
Lecture 4 Customer Service Part 4
Lecture 5 Customer Service Part 5
Lecture 6 Become an Insurance Adjuster with GCIAA
Lecture 7 Customer Service Part 6
Lecture 8 Customer Service Part 7
Lecture 9 Customer Service Part 8
Lecture 10 Customer Service Part 9
Lecture 11 Get a New Career
Lecture 12 Customer Service Part 10
Lecture 13 Customer Service Part 11
Lecture 14 Customer Service Part 12
Lecture 15 Customer Service Part 13
Lecture 16 Customer Service Part 14
Lecture 17 Customer Service Part 15
Section 2: How to Handle Insurance Claims and Xactimate Training
Lecture 18 The Types of Insurance Claims Pt. 1
Lecture 19 The Types of Insurance Claims Pt. 2
Lecture 20 The Types of Insurance Claims Pt. 3
Lecture 21 The Types of Insurance Claims Pt. 4
Lecture 22 The Types of Insurance Claims Pt. 5
Lecture 23 The Types of Insurance Claims Pt. 6
Lecture 24 The Types of Insurance Claims Pt. 7
Lecture 25 The Types of Insurance Claims Pt. 8
Lecture 26 The Types of Insurance Claims Pt. 9
Lecture 27 The Types of Insurance Claims Pt. 10
Insurance Adjusters

Homepage

https://www.udemy.com/course/how-to-handle-insurance-claims/

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