Rockstar Customer Service

What you'll learn
1. To help you discover your wordclass customer service roadmap.
2. To help you learn and understand why customer service is important.
3. To help you learn how to truly understand what your customers want for you.
4. To help you learn learn how to respond to customers and the responsibility that comes with it.
5. To help you learn how to deliver world class customer service.
Requirements
No customer service experience needed
Description
In this course, you will discover your world-class customer service roadmap. It will help you assess where you are now, and where you want to go. You will also learn why customer service is important and how you get leverage yourself and your company to make change possible. You're going to learn about psychology in customer service and how it affects you, your customers and company culture. This course will also make you understand what your customer want from you and how to deliver world-class customer service. How to respond to customers and the responsibility with it. Empathy is also crucial in customer service so you will learn how to use that in customer service. You will also have clarification in customer service, so that you will save time, money and energy.You will also learn how to turn customers into raving fans who will never leave you and earn more referrals. In this program, you will learn customer service faster and easier than any other programs you will come across. You will a clear direction and strategies , implementation and plan of action. My main goal is for you to find fulfillment in life and business.Those and more in Rockstar Customer Service course!
Overview
Section 1: Introduction
Lecture 1 Part 1
Section 2: About David
Lecture 2 Part 2
Lecture 3 Part 3
Lecture 4 Part 4
Lecture 5 Part 5
Section 3: Rockstar Customer Service
Lecture 6 Part 6
Lecture 7 Part 7
Lecture 8 Part 8
Section 4: Secret #1
Lecture 9 Get Honest
Lecture 10 States of Being
Lecture 11 SMART Goals
Section 5: Secret #2
Lecture 12 Get Leverage
Lecture 13 Loyalty
Lecture 14 Excellent Customer Service
Section 6: Secret #3
Lecture 15 Psychology
Lecture 16 Customers want to feel heard
Lecture 17 Communication
Section 7: Secret #4
Lecture 18 Understanding
Lecture 19 Active Listening
Lecture 20 Verbal and Non Verbal Cues
Section 8: Secret #6
Lecture 21 Empathy
Section 9: Secret #7
Lecture 22 Clarify
Section 10: Secret #8
Lecture 23 Solutions
Retail Frontline Workers,Small Business Owners,Customer Service Representatives,Retail Supervisors and Managers,Restaurant, Wait Staff and Servers,Restaurant Owners


Homepage

https://www.udemy.com/course/rockstar-customer-service/

Rockstar Customer Service Fast Download
Rockstar Customer Service Full Download