Lean Up – Problem Solving

What you'll learn
Get to know problem solving technique
Requirements
English language
Description
Welcome to the Problem Solving course based on Lean management!On a daily base we all are confronted with smaller and bigger issues that have an impact on customers, shareholders or employees. The ability for leaders and their teams to solve problems is key in not only minimizing impact but also to prevent re-occurrence. The 4C Problem Solving process (4C - Concern, Cause, Countermeasure & Check) is a structured, data-based, approach to close the gap between where we are and where we need to be. This process is applicable to all issues, operational as well as strategic, and in every situation where an improvement opportunity presents itself.The Problem Solving learning session is designed to enhance your capability to resolve issues by understanding root causes and fixing them. The session provides an overview of the tree concept and the actual problems will be used as cases where the participants will work on (Learning by doing).The course is meant to support your daily work and provide better understanding on problem solving techniques.You're more than welcome to share the feedback and comments at the end.Hope you're enjoy yourself here and stay till the last lesson!Thank you for stepping by to improve your work!
Overview
Section 1: Introduction to the course
Lecture 1 Introduction to the course
Lecture 2 Change problem into opportunity
Lecture 3 What's in it for YOU?
Lecture 4 Agenda
Section 2: Define the Problem
Lecture 5 Understanding Problem Solving
Lecture 6 4C
Lecture 7 Defining the problem
Lecture 8 Tree Concept
Section 3: Causal Chain Continuum
Lecture 9 Investigating the Root Causes
Section 4: Funneling down the problem
Lecture 10 Breaking the Problem down
Lecture 11 Example
Section 5: Countermeasure
Lecture 12 Develop, test and implement
Lecture 13 Ensure to sustain
Section 6: Q&A, Feedback, Contact, Thank you!
Lecture 14 How to reach me
Lean thinkers; Lean beginners; Business related people
Homepage

https://www.udemy.com/course/lean-up-problem-solving/

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