Leadership Communication Techniques

What you'll learn
The course provides the needed knowledge and competency in Verbal and Non-verbal Communication as well as Presentation Skills
Builds skills for effective Leadership Communication.
Builds your capacity for effectiveness in passing on messages to your audience.
At the end of the course, you will be able to use professional communication skills and appropriate tools to communicate effectively.
Appreciate the need to reduce "noise" in your Communication.
Understand and apply the use of Communication Techniques in the light of audience anticipation and reaction.
Identify the steps in delivering and/or writing good news, neutral news and bad news
Demonstrate and apply deductive approach in preparing messages that convey good, neutral and bad news.
Demonstrate professional knowledge and skills in writing business letters, and apply technical skills in writing Memoranda and MOUs
Appreciate and demonstrate knowledge on the mechanics of writing effective reports and winning proposals
Requirements
Open Entry
Description
ObjectiveThe course provides the needed knowledge and competency in Verbal and Non-verbal Communication as well as Presentation SkillsBuilds skills for effective Leadership Communication.Builds your capacity for effectiveness in passing on messages to your audience.OutcomeAt the end of the course, you will be able to:Use professional communication skills and appropriate tools to communicate effectively.Appreciate the need to reduce "noise" in your Communication.Understand and apply the use of Communication Techniques in the light of audience anticipation and reaction.Identify the steps in delivering and/or writing good news, neutral news and bad newsDemonstrate and apply deductive approach in preparing messages that convey good, neutral and bad news.Demonstrate professional knowledge and skills in writing business lettersUse and apply appropriate skills in writing Memoranda and MOUsAppreciate and demonstrate knowledge on the mechanics of writing effective reportsWrite winning proposalsApply meeting procedures effectively ContentCommunication: form and whenGroup leadership communicationChoosing the right mediaFace-to-face meetingsVirtual leadership communicationBeing an effective communicatorAuthentic, visible and listenerDelivering good, neutral and bad newsThe deductive approach in preparing messagesConveying good, neutral and bad newsWriting business lettersUniqueness in writing memoranda and MOUsReports and proposals.Presentation SkillsTechniques for planning and organising your business presentationsSkills for delivering presentation with confidenceVirtual interviews and meetingsTechniques for chairing meetingsPowers of the chairman Rules of debate Adjournment and postponement
Overview
Section 1: UNIT 1: GROUP COMMUNICATION AND DELIVERY OF NEWS
Lecture 1 Introduction
Lecture 2 Unit 1 Session 1 Communication: Form and When
Lecture 3 Unit 1 Session 2 Group Leadership Communication Skills
Lecture 4 Unit 1 Session 3 Delivering Good, Neutral and Bad News
Lecture 5 Unit 1 Session 4 Examples of Letters Delivering Good, Neutral and Bad News
Section 2: UNIT 2 WRITING BUSINESS LETTERS
Lecture 6 Unit 2 Introduction
Lecture 7 Unit 2 Session 1 The Elements of a Business Letter
Lecture 8 Unit 2 Session 2 The Mechanics of Writing Business Letters
Lecture 9 Unit 2 Session 3 Layout of a Business Letter
Lecture 10 Unit 2 Session 4 Examples of Business Leadership Letters
Section 3: UNIT 3 UNIQUENESS IN WRITING MEMOs AND MOUs
Lecture 11 Unit 3 Introduction
Lecture 12 Unit 3 Session 1 Uniqueness in Writing Memos and MOUs
Lecture 13 Unit 3 Session 2 Writing Effective Reports
Lecture 14 Unit 3 Session 3 Writing Winning Proposals
Section 4: UNIT 4 PRESENTATION SKILLS
Lecture 15 Unit 4 Introduction
Lecture 16 Unit 4 Session 1 Plan Your Presentation
Lecture 17 Unit 4 Session 2 Organise and Develop Your Message
Lecture 18 Unit 4 Session 3 Deliver with Confidence
Section 5: UNIT 5 VIRTUAL INTERVIEWS AND MEETINGS
Lecture 19 Unit 5 Introduction
Lecture 20 Unit 5 Session 1 Virtual Interviews
Lecture 21 Unit 5 Session 2 Virtual Leadership Communication
Lecture 22 Unit 5 Session 3 Virtual Meetings and Decision Making Processes
Section 6: UNIT 6 CHAIRING MEETINGS
Lecture 23 Unit 6 Introduction
Lecture 24 Unit 6 Session 1 Techniques for chairing meetings
Lecture 25 Unit 6 Session 2 Role and Powers of the Chair
Lecture 26 Unit 6 Session 3 Rule of Debate
• Founders and CEOs • Board Secretaries • Consultants • Managers/Functional Managers • Bishops/Ministers of Religion • Priests/Pastors/Prophets • Supervisors • Committee Chairmen • Committee Secretaries • Departmental Secretaries • Marketing Officers • Finance/Accounts Officers • Field Officers
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