IT Professional – PC Troubleshooting & Helpdesk Career Course

Complete IT Professional Course: Technical Troubleshooting, Cyber Security, AI Tools, Windows 11, and Helpdesk Support
What you'll learn
Microsoft Windows Administration
Information About Endpoint IT Information Security and Antivirus Software
AI Tools for IT Technical Support
Prompt engineering for IT Troubleshooting
Windows User Management
IT Troubleshooting and Diagnosing Common Computer Issues
Network hardware and concepts
IP addressing
PC components and their functions
Learn how to install Windows
The Windows 11 settings app
Managing your files and folders
Diagnosing common computer issues
IT security fundamentals
Wireless networking standards
IT Helpdesk career advancement
Requirements
Basic PC and Microsoft Windows knowledge
Basic PC Networking
Description
This comprehensive IT Professional course provides a complete foundation for building a successful career in technical support and helpdesk operations. Through over 50 detailed lectures across 7 sections, students will master essential skills ranging from fundamental PC troubleshooting to cutting-edge AI-assisted support tools, preparing them for the modern IT workplace.Key Learning Outcomes:Master technical support and PC troubleshooting methodologiesDevelop proficiency in Windows 11 system administrationImplement essential cybersecurity practicesConfigure and troubleshoot network systemsLeverage AI tools for enhanced IT supportApply professional helpdesk best practicesPrerequisites:Basic computer literacyFamiliarity with Windows operating systemsProblem-solving aptitudeInterest in technology and IT supportCourse Benefits:Practical ExperienceHands-on troubleshooting scenariosReal-world technical challengesCurrent industry tools and technologiesModern Skill DevelopmentAI tool integrationLatest Windows 11 featuresContemporary security practicesCareer AdvancementProfessional certification preparationIndustry-relevant skillsCareer path guidanceComprehensive CoverageEnd-to-end support knowledgeSecurity best practicesNetwork administration essentialsCourse Delivery:Over 50 structured lecturesPractical demonstrationsSupplementary learning resourcesCourse completion certificationLearning Support:Detailed lecture materialsStep-by-step on-screen tutorialsReal-world examplesAdditional educational resourcesProfessional development guidanceThis course is regularly updated to reflect the latest technological advancements and industry best practices, ensuring students receive the most current and relevant IT support training available.
Who this course is for
This course was designed for people who want to get into the IT field or are currently a Windows system administrator. It also applies to those who want to learn Windows user and system administration at home or at the office.
IT professionals looking to improve their skills further their career opportunities.
System Administrators
Computer Technicians
IT Support Technicians
IT Professionals
Helpdesk Support Staff
Those interested in learning how AI chatbots work
Homepage

https://www.udemy.com/course/it-professional-pc-troubleshooting-helpdesk-career/

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