Generative AI For Operations Managers And Analysts

What you'll learn
Understand how Generative AI and LLMs apply to real-world operations.
Build 1000+ operational prompts tailored for plant, supply chain, and quality functions.
Identify key decision points in supply, demand, inventory, and scheduling.
Design zero-shot, one-shot, and few-shot prompts for operational tasks.
Differentiate between instructional and analytical prompt formats.
Chain prompts to automate multi-step operational workflows.
Generate demand forecasts using AI from historical and seasonal trends.
Build AI-driven procurement plans and reorder triggers.
Create multi-site replenishment logic using generative templates.
Generate structured production schedules from real-world constraints.
Perform real-time rescheduling using AI agents during disruptions.
Optimize shift and workforce planning with AI-powered prompts.
Auto-generate daily production review summaries and KPI narratives.
Conduct root cause analysis (5-Why) and automate CAPA documentation.
Generate quality audit reports, SLA contracts, and vendor scorecards.
Perform spend analysis and AI-supported negotiation summaries.
Compare suppliers and assess vendor risks through generative reports.
Automate make-vs-buy decisions and generate procurement justifications.
Schedule predictive maintenance based on runtime and sensor data.
Auto-generate SOPs for emergency repairs and technician notes.
Create PowerPoint decks and Excel summaries using AI commands.
Draft weekly/monthly operations reviews and leadership emails.
Requirements
Basic Understanding of Operations Management
Description
This course, Generative AI for Operations Managers and Analysts, is designed to equip professionals with the next-generation skills needed to optimize, automate, and transform operations management through the intelligent use of large language models (LLMs). Beginning with a deep dive into "What is Generative AI?", learners will explore how AI systems understand operational data, parse tasks, and generate outputs across modalities including text, tables, and structured reports. The course contrasts traditional operations workflows with AI-augmented processes, providing a strong foundation in supply, demand, inventory, and scheduling principles before demonstrating how these decision points are transformed into promptable tasks.Learners will master advanced prompting techniques including zero-shot, one-shot, and few-shot prompting within the operational context, and understand when to use instructional versus analytical prompts. Prompt chaining techniques will be covered for building multi-step operational workflows, along with structured templates for generating reports, logs, and summaries. The course includes applied AI use cases such as demand forecasting, procurement planning, replenishment optimization, and S&OP through multimodal (text + table) prompts. Production scheduling, real-time rescheduling, shift planning, workforce optimization, and daily review narratives will be taught using live prompt demonstrations.Root cause analysis (RCA), 5-why generation, CAPA automation, and audit report creation will be addressed through domain-specific prompting. Procurement professionals will benefit from dedicated modules on RFQs, vendor comparisons, spend analysis, and negotiation support. Maintenance-focused modules explore predictive scheduling, fault log interpretation, and technician note generation. Finally, the course trains learners to summarize KPIs, generate operational PowerPoint decks, automate weekly/monthly narratives, and craft memos and emails for leadership—all via generative AI. With 1000+ expertly designed prompts, this course is the ultimate toolkit for operational professionals aiming to lead in an AI-first industrial environment.
Operations Managers and Plant Supervisors,Business and Data Analysts in Operations,Supply Chain and Inventory Planners,Quality, Maintenance, and Safety Teams,Procurement and Vendor Management Professionals,Students and Learners in Industrial Engineering or Operations Research,Digital Transformation Leads and AI Champions


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