Last updated 1/2022 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz Language: English | Size: 261.44 MB | Duration: 0h 40m Start your Six Sigma journey with lots of confidence & clarity
What you'll learn Provide a solid and practical understanding on the concepts of the "Define Phase" of Six Sigma DMAIC Methodology SMART Goals Techniques for project identification Voice of Customer, Voice of Business, Voice of Process Cost of Poor quality Critical to Quality and Process Mapping Team selection and growth phases Project charter Requirements There are no special pre-requisites for this course. Description Dear Learners,I welcome you to this course on Six Sigma- The Define Phase. I have prepared lectures covering each of the DMAIC phases of Six Sigma, separately, to enable learners with shorter time to grasp all topics with ease. This course is covered in "11 evenly spaced lectures" & also includes a small hands-on project. I am Parag Dadeech, with extensive leadership experience across diversified business sectors. I have lived and worked in the US, SE Asia and India and have led a gamut of high value business projects (green field as well brown field), operational excellence engagements, as well as Technology joint ventures.Wishing you an enjoyable learning experience.Lecture-1Introduction Lecture-2• Historical perspective• Features of Six-Sigma• Sigma Level across business sectorsLecture-3• Six Sigma methodology• Understanding DMAIC ThoroughlyLecture-4• Starting with Define Phase• SMART Goals• Illustration of SMART GoalsLecture-5• Sources of Project identification• Voice of Customer (VOC)Lecture-6• Voice of Customer to CTQ (Critical to Quality)• Voice of Business• Voice of ProcessLecture-7• Cost of Poor Quality (COPQ)• Internal and External Failures• Implications of external failure costsLecture-8• CTQ Drill Down• Process Mapping (SIPOC)• SIPOC Practical illustrationsLecture-9• Team selection• Team growth phases• Toll Gate reviewsLecture-10• What is Value• Value adding activities (VA)• Non-Value adding activities (NVA)Lecture-10• Project charterLecture-11Summary Overview Section 1: Six Sigma - The Define phase Lecture 1 Introduction Lecture 2 Historical perspective and features of Six Sigma Lecture 3 Six Sigma Methodology (Understanding DMAIC Thoroughly) Lecture 4 Starting with Define Phase & SMART Goals Lecture 5 Project identification techniques and Voice of customer (VOC) Lecture 6 How to convert VOC to CTQ, Voice of Business, Voice of Process Lecture 7 COPQ & Failure costs Lecture 8 CTQ Drill down and process mapping Lecture 9 Team selection and growth phases Lecture 10 project charter Lecture 11 summary The course is suitable for learners coming from a variety of backgrounds, whether it is manufacturing, process operations or service sectors.
